For Distributors

We are working diligently to support you and your business.

As the world increases efforts to slow the spread of COVID-19, some states and municipalities have issued “shelter in place” requirements. These orders generally permit essential services to remain open because they are critical to society, including companies that provide supplies necessary for those essential businesses to continue to operate.

We have taken steps to protect our manufacturing capacity and ensure we will be able to supply you the products you need.

So far, our lead times are stable, our supply chain remains strong.

Our factory, distribution center and headquarters have been, and will continue to operate. We (like many of you) have implemented social distancing and work-from-home arrangements, but do not expect any major disruptions to our operations.

You may experience lower than usual demand right now, but we have every indication that the underlying demand for HVAC equipment will stay strong.

When demand picks up compounded with the start of the cooling season that is imminent, we want you to be ready.

To assist you in your preparation for the summer season, we are working on additional actions. Please contact your sales representative for further information.

For Employees

We are committed to the health and well- being of our employees

As the world increases efforts to slow the spread of COVID-19, states and municipalities issue “shelter in place” requirements. These orders generally permit essential services to remain open because they are critical to society, including companies that provide supplies necessary for those essential businesses to continue to operate.

We have been deemed an essential services provider.

ADP residential products maintain the health and well-being of those who are sheltering in place at their home.

Our continued operations and your continued dedication are an essential part of supporting doctors and nurses in treatment facilities, in their homes, and in providing everyone with a safe and accessible food supply through continued grocery operations. As COVID-19 spreads many Americans can do their part simply by staying at home. At ADP we have the opportunity to do our part to help support COVID-19 treatment efforts by providing HVAC products that provide comfort and air filtration to those on the front lines and those who must shelter in place at home.

As you know, Integrity, Respect, and Excellence are our core values. As such, we expect and trust our team to do the right things each and every day.

The current situation regarding COVID-19 is evolving rapidly, and our primary concern is for the safety and well-being of our employees. All employees are encouraged to share ideas that will further the safety of team members, as we strive to keep everyone safe and to provide supplies necessary for essential businesses to continue to operate.

We will continue to update our team through internal channels and encourage our teammates to reach out internally to managers or human resources with any questions.

For Dealers

Residential & Commercial HVAC are deemed ESSENTIAL services

The manufacture, distribution and maintenance of our products are essential to the continued functioning of all sectors of the economy. Our residential products are necessary to the essential operation of residences and are also applied in smaller commercial facilities such as restaurants, doctors’ offices, convenience stores, nursing homes and rehabilitation facilities.

We stand ready to support you and your business in these challenging times.

As your partner we understand our role in the critical infrastructure to provide your business with the necessary equipment to support our end markets.

State and local governments continue to issue “shelter in place” ordinances as well as work and travel restrictions to slow the spread of the COVID-19 coronavirus. Under these orders, “essential services” have been permitted to remain open. Additionally, businesses that supply other essential businesses with the support or supplies necessary to operate, have also been permitted to remain open.

We recognize your businesses role as well and want to make sure you know that you can count on us to support you.

For Homeowners

Residential & Commercial HVAC are deemed ESSENTIAL services

State and local governments continue to issue “shelter in place” ordinances as well as work and travel restrictions to slow the spread of the COVID-19 coronavirus. Under these orders, “essential services” have been permitted to remain open, such as grocery stores, hardware stores, medical facilities, convenience stores and gas stations. Additionally, businesses that supply other essential businesses with the support or supplies necessary to operate, have also been permitted to remain open.

The manufacture, distribution and maintenance of our products are essential to the continued functioning of all sectors of the economy.

Our residential products are necessary to the essential operation of residences and are also applied in smaller commercial facilities such as restaurants, doctors’ offices, convenience stores, nursing homes and rehabilitation facilities.

We stand ready to support our distribution partners, dealers, and HVAC technicians in these challenging times. As a true partner we understand our role in the critical infrastructure to provide the necessary equipment to support our end markets.

UPDATED: 4/9/2020 9:00 AM ET